CHARACTERISTICS OF THE DIGITAL ECONOMY
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we will share about the characteristics of the Digital Economy.
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Digital economy is
defined by Amir Hartman as "the virtual arena in the which business
actually is conducted, value is created and exchanged, transactions occur, and
one-to-one relationships mature by using any Internet initiative as a medium of
exchange" (Hartman, 2000) , Its existence is marked by the rise of
developing a business or commercial transactions that use the Internet as a
medium of communication, collaboration, and cooperation between companies or
between individuals. Look at how the rise of new companies and the old who
jumped into the format of an electronic business e-business and e-commerce.
In order to survive
and win the competition in the digital economy, the players need to understand
the characteristics of the concept that became the foundation because it is
very different from classical economics, which is known. It is not uncommon
that a company must conduct business transformation in order to optimally play
in the digital economy arena. This is due to implement it, we need a business
model that is completely new. For new companies (start-up company), to go into
business, it is usually easier than with a company that has long stood.
Statistics show that most of the old company wants to take advantage of the
existence of the digital economy should hold a fundamental change in its business
processes radically (business process reengineering).
Don Tapscott find
twelve essential characteristics of the digital economy should be known and
understood by practitioners manajamen, namely: Knowledge, Digitazion,
Virtualization, Molecularization, Internetworking, Disintermediation,
Convergence, Innoavation, Prosumption, Immediacy, Globlization, and
Discordance. Here is a brief explanation of each of the relevant aspects
(Tapscott, 1996).
1. Knowledge
If in the classical
economics of land, buildings, labor, and money are important factors of
production, then in the digital economy, knowledge or knowledge is the most
important type of resources that should be owned by the organization. Given
that the knowledge inherent in the human brain, the intelligence factor of the
human resources of the company is what determines the success or failure of the
organization in achieving its objectives. Collective knowledge is what is the
value of the company in the process of creating products and services. In
addition, advances in technology have been able to create a variety of products
artificial intelligence (artificial intelligence) that is basically capable of
helping the management and staff of the company to improve intelligence
(knowledge leveraging). Examples of software products and hardware that can be
decision support systems are decision support systems and expert systems. The
concept of knowledge management will be key to the success of a company in this
era.
Source: Don Tapscott
et al, 1996
2. Digitization
Digitazion is a
process of transformation of various forms of information into formats digits
"0" and "1" (based on number two). Although the concept
seems simple at first glance, but its existence has produced a breakthrough and
major changes in the world of business transactions. Take a look at how the
shape of two-dimensional images such as paintings and photographs has been able
to be represented in the format of a collection of bits that can be easily
stored and exchanged via electronic media. This of course has been able to
improve the efficiency of the company by reducing the costs associated with the
manufacturing process, storage, and exchange media. Even the latest technology
has been able to perform format conversion of analog video and audio into a
digital format. Advancement of telecommunications technology that allows people
to exchange information rapidly via email to all corners of the world are
increasingly facilitate the delivery process and exchange all types of
information that can be digitized. In other words, if the products and services
offered can be represented in digital form, then the company can easily and
inexpensively offer products and services worldwide. Electronic publishing,
virtual book store, internet banking, and telemedicine are examples of a
variety of products and services that can be offered on the internet.
3. Virtualization
In contrast to
running a business in the real world in which physical assets require some sort
of buildings and means of production, in the virtual world known virtualiasasi
term that allows a person to start a business with a simple device and can
reach all potential customers in the world. In the virtual world, a customer
simply dealing with an internet site as an enterprise (business to consumer),
as well as the relationship between the various companies that want to work
together (business to business). In this relationship, a process that occurs in
the transaction is the exchange of data and information virtually, without the
physical presence of the parties or individuals who conduct transactions. In
other words, the business can be done anytime and anywhere as long as 24 hours
per day and 7 days a week on-line and in real time.
4. Molecularization
Organizations that
will survive in the era of digital economy is successfully implementing
molecular shape. Molecular shape is a system where an organization can easily
adapt to any dynamic changes that occur in the environment around the company.
As is known, at this time the majority of organizations are managed by using
the concept of hierarchical structure or the more advanced matrix structure.
Both of these concepts are particularly vulnerable to changes that will slow
the movement of the company adjusting to market developments. One thing to
remember is that the plunge into the virtual world means dealing head-to-head
with companies around the world. Their behavior every day will greatly affect
the market structure and related industries which often will change a variety
of conditions. This is certainly a manifestation of free competition and strict
happened besides a strategy to win the rivalry. In other words, change is a
natural process that should be done by the company. Charles Darwin said that
the nation will survive is not the biggest or the strongest, but the most able
to adapt to change.
5. Internetworking
There is no company
that can work alone without cooperating with others, as one of the
prerequisites to be successful in the virtual world. Based on the business
model chosen, the related company should determine its core activities (core
activity) and collaborates with other institutions to help implement the
processes supporting (supporting activities). Examples of those who serve as
the general partner is technology vendors, content partners, merchants,
suppliers (suppliers), and so forth. Business concept that wanted to control
its own resources from upstream to downstream will not last long in the digital
economy.
6. Disintermediation
Another distinctive
feature of the digital economy arena is a continuing lack of mediators
(brokers) as an intermediary for the transactions between suppliers and
customers. Examples mediators in economic activity are wholesalers, retailers,
broadcasters, record companies, and so forth. Companies that rely classic as
mediator itself forced to go out of business with the internet business. The
free market allows the transactions between individuals without having to
involve other parties.
7. Convergence
The key to success
in internet business enterprise lies in the level of capability and quality of
the company in convergence three industry sectors, namely: computing,
communications, and content. Computers that are at the core of the computing
industry is the nerve center of data processing and information needed to
conduct business transactions. The products that are most relevant
communications industry is the infrastructure of information and communication
technology as a distribution pipeline data and information from one place to
another. Real competition lies in the content industry is a type of service or
services offered by a company to market in cyberspace. Three of the above is an
absolute requirement that must be owned and controlled user to successfully run
a business successfully.
8. Innovation
Activity on the
Internet is 24 hours instead of 8 hours like the companies in the real world.
Competitive advantage (competitive advantage) is very difficult to sustain in
view of what a person or company other internet very easy to imitate. Hence,
rapid innovation and constantly needed for a company to survive. The management
company should be able to find a way to get the key players in the organization
(management and staff) can always innovate like firms in Silicon Valley. The
concept of learning organization deserves to be considered and implemented in
the company.
9. Prosumption
In the digital
economy boundaries between consumers and producers that are seen clearly become
blurred. Almost all consumers of information technology can easily become
producers who are ready to offer their products and services to the public and
the business community. An example is a person who has to pay 5 dollars US to
gain access to a mailing list system. Then concerned makes a community mailing
list in which each member must pay one US dollar to him. In the short time that
question has been able to obtain the benefit of small businesses. In this
context, the individual concerned is categorized as a prosumer.
10. Immediacy
In the virtual
world, customers are faced with a variety of companies that offer similar
products or services. In choosing a company, they only used three main
criteria. In principle, they will enter into transactions with companies that
offer products or services are cheaper, better, and faster compared to its
peers. Given that the switching cost on the internet is very easy and
inexpensive, then the customer will continue to look for companies that most
provide the highest benefit to him. Seeing this the company must always be
sensitive to the various needs of customers who require a particular service
satisfaction.
11. Globalization
The essence of
globalization is the collapse of the boundaries of space and time (time and
space). Knowledge or knowledge as the main resource, knows no geographic
boundaries so that the existence of state entities to become less relevant in
the context of running a business in cyberspace. A pure capitalist will tend to
conduct business from a place that is cheap and convenient, selling products
and services to a rich society, and the results of its profits will be
transferred and stored in the safest bank and give the greatest interest.
Segmentation of the market who have often performed by the boundaries of time
and space must also definited recall that the whole society has become one in the virtual world,
both producer and consumer communities.
12. Discordance
Characteristic of
the past in the digital economy is the phenomenon of social and cultural
changes in the structure as a logical consequence of the impact of the changes
in a number of paradigms related to everyday life. Increasingly summarily
organization will lead to unemployment everywhere, livelihood mediators
(brokers) to be lost, the workers became workoholic because competition is very
tight, the influence of western culture is difficult to prevent because it can
be accessed freely by anyone over the internet, etc. is an example of a
phenomenon that occurs in the era of digital economy. Unpreparedness of an
organization in the face of any possible negative impacts would be bad
(boomerang) for the company's survival.
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